Many people are calling us right now and we therefore have longer waiting times than normal. You will find information from STF about coronavirus here.

Am I covered if I bought cancellation insurance when booking?

If you added STF’s cancellation insurance at the time of booking, you can cancel your stay according to our regular policy. A valid medical certification must be provided, even if you belong to a coronavirus high-risk group. Without cancellation coverage, STF can not refund your cancellation on the basis of illness or being part of a high-risk group. We would recommend that you contact your insurance company for possible compensation.

Saying goodbye to a loyal companion can be difficult...

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