How do I cancel my booking?

Cancellations can be made by using the following link and log in by entering the booking number and email address.

Cancellation, or change of booking, can be carried out by telephone to STF Customer Service +46 8 463 2270, Monday-Friday 9.00 am-4.00 pm CET (not public holidays).

Cancellation or change of booking for a mountain-based booking can be carried out by telephone to STF Mountain Booking +46 10 190 2360, Monday-Friday 9.00 am-6.00 pm CET and Saturday-Sunday 9.00 am-3.00 pm (not public holidays). All cancellations and change of booking are subject to our terms and conditions.

For cancellation outside these hours, always contact the accommodation directly.