How do I cancel or change my booking?

Cancellations can be made through My booking. Log in by entering your e-mail address and password, which can be found in your booking confirmation.

Cancel or change your booking by contacting Customer Service on +46 8 463 21 00, Monday-Friday, or e-mail kundservice@stfturist.se. To cancel or to manage your booking in: Abisko, Blåhammaren, Grövelsjön, Helags, Kebnekaise, Saltoluokta, Storulvån, Sylarna and STF mountain cabins, contact the booking department on +46 10 190 2360,  Monday-Friday, or e-mail bokningen@stfturist.se.

Changes to bookings cost SEK 100 per booking. Kindly have your confirmation code and credit/debit card handy. If you modify your arrival or departure date, this will be considered a cancellation.

Terms and conditions for specific accommodations can be found in your booking confirmation. Read all terms and conditions.

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