How do I cancel or change my booking?

Cancellations can be made by using the following link. Log in by entering your e-mail address and password, which can be found in your booking confirmation. Cancellation via email is not accepted.

Change your booking by contacting STF Booking service: +46-10 190 23 60,  Monday-Friday or
e-mail bokningen@stfturist.se

Please note that your change is not final until you have received a written confirmation from STF.

Changes to bookings cost SEK 300 per booking. Kindly have your booking number and credit/debit card handy. If you modify your arrival or departure date, this will be considered a cancellation.

Terms and conditions for specific accommodations can be found in your booking confirmation. Read all terms and conditions.