How do I cancel or change my booking?Cancellations can be made through My booking. Log in by entering your e-mail address and password, which can be found in your booking confirmation.
Cancel or change your booking by contacting Customer Service on +46 8 463 21 00, Monday-Friday, or e-mail firstname.lastname@example.org. To cancel or to manage your booking in: Abisko, Blåhammaren, Grövelsjön, Helags, Kebnekaise, Saltoluokta, Storulvån, Sylarna and STF mountain cabins, contact the booking department on +46 10 190 2360, Monday-Friday, or e-mail email@example.com.
Changes to bookings cost SEK 100 per booking. Kindly have your confirmation code and credit/debit card handy. If you modify your arrival or departure date, this will be considered a cancellation.
Terms and conditions for specific accommodations can be found in your booking confirmation. Read all terms and conditions.