How do I cancel or change my booking?

Cancellations can be made by using the following link. Log in by entering your e-mail address and password, which can be found in your booking confirmation. Cancellation via email is not accepted.

Change your booking by contacting Customer Service on +46-8 463 21 00, Monday-Friday, or e-mail kundservice@stfturist.se. To change your booking in Abisko, Blåhammaren, Helags, Grövelsjön, Kebnekaise, Saltoluokta, Storulvån, Sylarna and mountain cabins, please contact the Booking department: +46-10 190 23 60,  Monday-Friday or e-mail bokningen@stfturist.se

Please note that your change is not final until you have received a written confirmation from STF.

Changes to bookings cost SEK 100 per booking. Kindly have your booking number and credit/debit card handy. If you modify your arrival or departure date, this will be considered a cancellation.

Terms and conditions for specific accommodations can be found in your booking confirmation. Read all terms and conditions.
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