How do I cancel or change my booking?

Cancellations can be made by using the following link. Log in by entering your e-mail address and password, which can be found in your booking confirmation. Cancellation via email is not accepted.

Change your booking by contacting STF Booking service: +46-10 190 23 60,  Monday-Friday or

Please note that your change is not final until you have received a written confirmation from STF.

Changes to bookings cost SEK 300 per booking. Kindly have your booking number and credit/debit card handy. If you modify your arrival or departure date, this will be considered a cancellation.

Terms and conditions for specific accommodations can be found in your booking confirmation. Read all terms and conditions.

Saying goodbye to a loyal companion can be difficult...

However, to avoid missing out on any of our site’s features, we recommend that you switch to one of the following browsers and turn on automatic updates.