Which cancellation policy applies to reservations with STF?

You have to cancel your reservation no later than 7 days before or alternatively 18.00 the night before arrival (depending on the facility) to not be charged for the first night. This also applies if you make a reservation on the day of arrival and then do not turn up at the hostel/hotel. Please look at the specific facility page for the current cancellation policy. If the facility has incurred expenses related to your specific booking , you are required to also pay these if cancellation is made after the date set for free cancellation.

Variations of our cancellation policy may occur. Always look in your reservation for specific booking details.