Membership terms and conditions

The Swedish Tourist Association is a non-profit member organization dedicated to ensuring Sweden’s unique nature and culture is available to everyone. We want to inspire people to travel, explore and find adventures all over Sweden. This has been our goal since 1885. As a member of the Swedish Tourist Association, you are a part of
the organization and contribute to all of our achievements. You can influence the organization through your democratic rights and you receive numerous benefits and offers as a thank you for joining. Welcome to the organization! Please find the Swedish Tourist Association’s membership terms and conditions below.

MEMBERSHIP TERMS AND CONDITIONS
These membership terms and conditions apply to you as an individual and the Swedish Tourist Association (802003-5955), referred to below as STF. By becoming a member, you agree to the terms and conditions, which may subsequently be updated. This is the latest version. If you do not agree with our changes, you always have the right to cancel your membership with STF.

HOW WE PROCESS YOUR PERSONAL DATA
When you become a member of STF, we store the information you submit in your application, including your payment details, in our membership database. STF is the data controller for this content. View our privacy policy to find out more about how we process your personal data and what rights you have concerning data protection. Your personal data is automatically encrypted 12 months after you cancel your membership and it is permanently deleted after 36 months.

If you add personal data for other people, you are responsible for permitting STF to process their data in accordance with the privacy policy. This may be pertinent, for example, when you fill out the membership application for other people.

MEMBERSHIP CATEGORIES
You can become a member of STF from the age of five. STF has three membership categories. You are an adult member from the year you turn 26, a young adult member from the year you turn 16 up to and including the age of 25, and a child member when you are aged between five and 15.

Your membership is personal and cannot be transferred or used by anyone else.

If there are multiple members in one household with the same address, you automatically receive STF’s family price once the total membership fee has been exceeded.

MEMBERSHIP PERIOD
STF has a rolling membership year, which means that your membership is valid for one year from the day that your fee is registered as paid in STF’s membership database. If you want to cancel your membership before the end of the year, you can request to leave STF by contacting STF Customer Service on kundservice@stfturist.se or by calling 08-463 21 00. The membership fee is non-refundable.

If you submit a membership application for someone else within your household, their membership period will be the same as yours. The same applies if you add more people from your household as STF members at a later date.

Well in advance of your membership expiration date, you will receive a notification from us, offering you the opportunity to renew your membership for another year.

DEMOCRATIC RIGHTS
Members have the right to take part in STF’s democratic process from the age of 16.

MEMBERSHIP CARD
As soon as your fee is paid and registered in our membership database, you can download your digital membership card in our app. You will receive more information about this via e-mail. A membership card printed on paper will be sent to your home address, along with your welcome letter. This can be used as an alternative to the digital membership card.

Access your digital membership card by downloading the app ‘STF’ and selecting ’Download membership card’. Log in using your membership number and postal code.

You can buy a physical replacement card directly at our accommodations, or by contacting STF Customer Service.

LIMITATION OF LIABILITY
We are not liable for any loss or damage due to technical faults, impaired functionality or other similar faults relating to your membership. This does not apply to liability that cannot be excluded in accordance with mandatory legislation.

AGREEMENT PERIOD AND TERMINATION OF MEMBERSHIP
These terms and conditions take effect when you register as a member and are valid until further notice.

We reserve the right to discontinue or terminate your membership with STF if there is reasonable suspicion of illicit use, abuse of our services, violations of our membership terms and conditions, fraud or similar incidents and behaviour.

STF CUSTOMER SERVICE
We want you to feel proud and positive about being part of STF. If you have questions about STF and membership, or have suggestions on how we can improve, you are always welcome to contact STF Customer Service via e-mail kundservice@stfturist.se or telephone 08-463 21 00.

31/10/2019